Fair Work News, May 2017 Edition

Greetings and welcome to the May edition of the Fair Work News, our quarterly e-newsletter.

Nicole Vallestero Keenan

When I was the victim of wage theft years ago, I made the decision to ignore it. I didn’t know what to do or where to go. Asking for your rights shouldn’t be so hard, and it shouldn’t incite fear over losing your job. But it was hard and it did make me scared. Every worker should have the power to say to her boss, “Hey, my paycheck’s a little short,” or, “I need to be out sick today,” without fear of retaliation. I didn’t realize it at the time, but what I needed was a Fair Work Center.

Two years ago, we set out to build an organization to ensure every worker in our region knew their rights and had the tools and resources to enact them. Today we are continuing to grow as an organization and expand our reach. We will soon have 10 staff. In our new contract with the Seattle Office of Labor Standards, we have 12 community partners committed to training workers 22,000 workers together. And we have a thriving legal clinic that has already supported hundreds of workers to achieve their rights on the job. In this newsletter, we provide updates on two cases that the legal clinic recently closed and two more that we are currently working on.

But there is so much more to do. Earlier this week, we marched with thousands of people for worker and immigrant rights on May Day – International Workers Day. It’s a day for solidarity among workers across the country, but it also highlights the barriers to sustainable, fair work for immigrants in our country. If your immigration status is tenuous, retaliation on the job could result in tearing your family and your life apart.

Fair Work Center is digging hard into the work of making sure our labor laws are implemented well and benefit everyone, regardless of national origin, primary language, physical ability, gender or race. We are working to make sure that Washington State’s new minimum wage and paid sick leave laws protect workers against retaliation and provide real remedies for workers when they are wronged. We are also launching a series of roundtable discussions to help government agencies identify and enforce labor laws while protecting the identity of workers – thereby adding another layer of protection from retaliation.

Finally, I am excited to announce that we are launching a new leadership program for workers we engage with through our outreach, education and legal services. The Worker Power Training program will deepen workers’ understanding of labor and employment law, build workers’ skills for supporting and advocating for each other, and connect workers to others who are equally passionate about these issues. The story of Amina and Ahmed in this newsletter is a perfect example of how workers gain power by standing together.

Thank you for your continued support of Fair Work Center.

In Solidarity,

 

 

FAIR WORK NEWS CONTENTS:

Amina, Ahmed and the power of standing together

Fair Work Center is excited to announce that we are launching a new leadership development program for workers we engage with through our outreach, education and legal services. The Worker Power Training program will deepen workers’ understanding of labor and employment law, build workers’ skills for supporting and advocating for each other, and connect workers to others who are equally passionate about these issues.

Fully informed workers standing together creates power for workers, especially in low-wage industries where employers often isolate and intimidate workers into remaining silent and compliant.

Take the recent example of Amina and the role our own Ahmed Abdi played as peer advocate. Amina, a Somali refugee and mother, has worked for years in commercial cleaning for one of the major subcontractors at the Seattle-Tacoma International Airport.

About a year ago, Amina got a new shift supervisor, and it wasn’t going well. She was often reduced to tears by her interactions with him. He routinely yelled at her in front of other staff and in one-on-one meetings. She put up with his verbal abuse for months. She even tried to get transferred to another shift supervisor’s team but management said no. When Amina finally stood up for herself and told her supervisor he couldn’t keep treating her this way, she was told to turn in her ID badge and go home early. She thought she lost her job.

A few days later she was called in for a meeting with her shift supervisor and the general manager. She thought for sure they were going to fire her. She felt that was unfair but she didn’t know what to do about it.

Amina called her friend, Faduma, who had experienced her own problems at work but got support from Fair Work Center. Faduma told Amina to call Ahmed Abdi, a leader in the East African community and our outreach manager.

Amina asked Ahmed whether she should go to the meeting. It was 9:00pm and her meeting was the next morning. She was scared of what might happen and thought it might be best to not go at all. Ahmed told Amina to go and he offered to accompany her as peer support and translator.

In the meeting, Ahmed steered the conversation away from the personal tensions between Amina and her shift supervisor to a more productive discussion on the quality of Amina’s work history, which was exemplary. Prior to her new supervisor, there were no formal complaints about her work over the years. Even her supervisor’s issues were based on her personality, never her ability to do the work. Ahmed helped cool simmering tensions and gave Amina the courage to tell her side of the story.

At the end of the meeting, Ahmed and Amina were told to wait outside in the lobby while her supervisor and the general manager spoke in private. Five minutes later the general manager emerged, handed Amina her badge back and told her she would be transferred to another shift supervisor.

On her own, Amina was afraid. She felt powerless. But with Ahmed standing with her, she had the courage to fight for her job. Now Amina knows she is not alone, knows she has rights on the job, and knows how to support other her co-workers or friends when they need it.

We believe the Worker Power Trainings will strengthen worker leadership in our region. This leadership, in turn, will support other workers in standing up for their rights, as well as inform our work at Fair Work Center over the coming years. We are excited by this new opportunity and we hope you are too. If so, please consider supporting Fair Work Center with a donation to help us get this program fully resourced and off the ground.

FAIR WORK NEWS CONTENTS:

May Case Briefs

Here is an update on two cases we reported in our last newsletter as well as a sampling of two new cases. All worker names are changed to protect their privacy.

Update on Kim’s case: Previously, we shared that Kim was paid just $1,000 per month as an assistant to a hairdresser, despite working 45 hours each week (less than $5.50 per hour). Her employer thought that she could take advantage of Kim’s immigration status as well as her desire to break into the personal care industry. The Fair Work Legal Clinic represented Kim and filed charges on her behalf with Washington’s Department of Labor and Industries (L&I).

Though L&I initially assessed $2,000 in back pay, which was as much as Kim expected, Danielle Kim, a third-year law student at Seattle University, didn’t stop there. She looked closely at the salon’s appointment log, parsing each appointment and determining how many hours Kim worked. Danielle proved that Kim was owed another $2,000 for her overtime and work off the clock. L&I agreed, ordering the employer to pay the full $4,000. Kim is thrilled with the result, but we at Fair Work Center believe L&I should go further in future cases.

Currently, L&I does not require that employers include interest when paying back wages stolen from their workers’ paychecks. No matter how long ago the wage theft occurred or how long the investigation takes, L&I will allow the employer to satisfy its obligation paying only the wages that were due originally. Essentially, this means that employers can take a no-interest loan from their employees’ paychecks. Meanwhile, low-wage workers – who are disproportionately women, people of color, immigrants and refugees – suffer the consequences. Fair Work Center will continue to advocate on behalf of all workers to recover interest in all wage theft cases.

Update on José’s case: In our last newsletter, we also told you about José, who worked as a painter for a large construction firm that misclassified him as an independent contractor. He came to Fair Work Center with some $2,000 in court fees after his initial lawyer abandoned his case.

After we initially took the case, the employer approached us with a settlement offer of $750. But after four months of careful case development and hard negotiation on José’s behalf by the Legal Clinic – including outstanding work by Troy Thornton another third-year law student at Seattle University – José just accepted a settlement of $10,000.

The Fair Work Legal Clinic took Jose’s case when no other attorney in Seattle would. Not because those lawyers didn’t care about José or believe in his case, but because our justice system is not set up to serve the needs of low-wage workers. For complex cases like José’s, with relatively modest amounts of money at stake, it is incredibly difficult for low-wage workers to get justice on the job.

Here are a few more newer cases currently underway.

Gova worked as a seasonal employee at a large department store in downtown Seattle. During her two months there, she suffered routine harassment from her manager, Susy. Susy said things like: “You don’t belong here,” and “I don’t understand your English,” and “Why don’t you go back?” Gova is from Mongolia.

But Gova couldn’t afford to lose her job. While she was regularly harassed by her manager, she was also forced to work through many of her rest and meal breaks to ensure the retail floor was sufficiently staffed during the busiest time of the year. Not that Gova complained, she was a hard worker, but Human Resources noticed she wasn’t clocking out for meal breaks and insisted she do so.

One evening, about halfway into her 8-hour shift, Gova asked for her meal break. Susy denied her break and told Gova to ask again in an hour, which she did. She was denied again. Recalling her conversations with Human Resources, Gova said that she had to take her break. The situation escalated when to the point where Gova was told to go home early from her shift. A few days later Gova learned she was fired. Gova requested an investigation and access to her employee file. Both requests were denied.

The Legal Clinic has helped Gova gain access to her file and a written statement of the reasons for her discharge. We are assisting Gova to file wage and hour complaints with the Seattle Office of Labor Standards to get Gova paid for her breaks, and we are working with Gova to explore her options for other actions against her employer.

Amar is both a long- and short-haul truck driver. He worked for a single dispatching company and was told that, as an “independent contractor,” he would be paid for each successful delivery in an amount decided at the time of dispatch. Needless to say, the dispatcher never told him the amount he would earn at the time of dispatch.

For the first six months, though, they paid Amar somewhere between $750 and $3,000 depending the length of the trip. In March, he was dispatched to a make a delivery in Ohio and headed out on this 10-day round-trip journey. Upon his return, the company told him that they could not pay him right then but would pay later. After several more unpaid jobs, he demanded payment and said that he intended to leave the company. The owner threatened his commercial drivers license – a not-so-veiled threat based on his perceived immigration status.

The Legal Clinic is working to get Amar paid the correct amount for every trip her made.

Finally, in a new and still developing case: Lucas is a cook at a local restaurant chain where is has not been paid overtime or provided rest or meal breaks. Other workers at the restaurant are in the same situation, though they are too frightened to come forward. The Legal Clinic has accepted his case and is hopeful to remedy Lucas’s situation as well as encourage his co-workers to come forward.

FAIR WORK NEWS CONTENTS:

Sing Into Spring 2017 Recap

We had so much fun at Sing Into Spring, our karaoke fundraiser on March 23 at The Royal Room. More than 175 people packed the room and enjoyed good food, company and more than a few amazing karaoke performances! If you missed the fun, it is not too late to donate and support Fair Work Center. Check out some of our favorite photos from the night below.

Our MC and ED, Nicole

Jose from Latino Community Fund, a Fair Work Collaborative partner

Pabi, a worker the is getting support from the Legal Clinic

Becki Smith, FWC Board Member

Sam, bringing down the house

One for the kids!

The Got Green All Stars!

FAIR WORK NEWS CONTENTS:

Fair Work News, February 2017 Edition

Fair Work News Logo

Greetings and welcome to the first edition of the Fair Work News, our new quarterly e-newsletter.

Nicole Vallestero KeenanAs we begin 2017, we do so with the belief that our work is more important than ever. All of us at Fair Work Center know we we’ve got our work cut out for us protecting the gains made over the past eight years. We are in the middle of a national assault on workers and our families, particularly those of us who are most likely to have our rights violated at work: immigrants, people of color and/or LGBTQ workers. I take hope in that our country has a long history of movement builders and lawyers working together to protect our basic civil liberties, and I was buoyed to see that collaboration on display at airports around the country over this past weekend.

Here in Seattle and in Washington State, our community has won some of the strongest labor standards in the country. We will continue to push that needle and ensure that all workers in our region know their rights and have the tools and support to enact them.

In 2016, Fair Work Center talked to more than 9,000 workers about their employment rights, helped recover tens of thousands of dollars in unpaid wages and supported dozens of wrongfully-terminated workers in getting their jobs back. More importantly, we built collaborations with dozens of movement builders, community organizations and legal advocates who are prepared to work together in the coming years to protect all workers’ rights.

In 2017, we will expand our reach and our capacity to support more workers from across the state, regardless of immigration status. Despite the direction that our country may be headed, we are confident the Pacific Northwest will continue to lead the way in raising standards for workers and defending our civil rights.

Thank you for supporting Fair Work Center, and thank you for your role in protecting each other and our rights.

In Solidarity,

Nicole Vallestero Keenan

Nicole Vallestero Keenan
Executive Director

In this first edition of the Fair Work News:


2016 Annual Report

FWC Annual Report

We are excited to share our first Annual Report. The report highlights some of our successes from 2016 and includes stories from workers and our partners in the Fair Work Collaborative.

Link | PDF

Fair Work Legal Clinic Case Briefs

The case briefs contain a sampling of cases that have come in to the Fair Work Legal Clinic. Names and other identifying information have been changed to protect the privacy of these workers, but we share them to give .

 


Interview with Founder and President of Fair Work Center: David Rolf

David_Rolf

David Rolf is President of SEIU 775, the union of long-term care providers in Washington that founded Fair Work Center in 2015 and continues to invest heavily in our success. In this interview we talk to David about why he got involved the labor movement, where the idea of Fair Work Center came from, and what he would do to improve the welfare of all working people.


Interviews with Founding Donors

Fair Work Center is incredibly grateful to our Founding Donors: Breskin Johnson & Townsend, Terrell Marshall Law Group, Schroeter Goldmark & Bender, and Frank Freed Subit & Thomas. These organizations have all made deep, lasting investments in the success of Fair Work Center.

In this newsletter we bring you interviews with:

We ask all of these leading employment attorneys how they got into employment law and some of the challenges and solutions they see for workers today.


SAVE THE DATE: Sing Into Spring, March 23 at the Royal Room

Please join us for Sing Into Spring on March 23, 2017 a the Royal Room in Seattle’s Columbia City neighborhood. Sing Into Spring will be a karakoe fundraiser for Fair Work Center and we hope to bring together all of our friends, family, partners and allies in this work to raise the resources we need to continue fighting for the rights of all workers.

 

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SAVE THE DATE: Since Into Spring, March 23 at the Royal Room

Please join us for Sing Into Spring on March 23, 2017 a the Royal Room in Seattle’s Columbia City neighborhood. Sing Into Spring will be a karakoe fundraiser for Fair Work Center and we hope to bring together all of our friends, family, partners and allies in this work to raise the resources we need to continue fighting for the rights of all workers.

 

Read more from Fair Work News:

Founder Interview: David Rolf, President of SEIU 775

David Rolf is President of SEIU 775, the union of long-term care providers in Washington that founded Fair Work Center in 2015 and continues to invest heavily in our success. David is also the President of Fair Work Center. 

David_Rolf

How long have you been working in the labor movement, and where did that desire to commit your life to this work come from?

I have been working in labor movement for over 25 years. I grew up middle class, in large part because three generations of my family before me were members of labor unions. Whether it is my great grandfather, the distillery work; my grandfather, the auto worker; or my mother, the teacher, American workers having unions gave birth to the middle class.

I became politically active in high school and college and fell in love with the progressive movement. When I thought about how I could make an authentic contribution to that, it was the labor movement that stood out as the best fit for me. I didn’t know where I wanted to end up when I graduated from college, I had been involved in union organizing campaigns by that point, as well as a host of other progressive causes. Until I could find the right direction for my life, I figured I could try organizing for a year. And then a year later I never wanted to do anything else.

Where did the idea of Fair Work Center come from?

The big idea was: it’s great to have standards, it’s great to have rights, but if people don’t know about them, and if they’re not enforced, it doesn’t do you much good.

If you are lucky enough to have a union, you get your rights enforced through your union contract. There are staff and leaders whose job is to make sure you know what your rights are. There is someone you can call if you have questions or if you feel like you are not treated correctly. But for the vast majority of workers in the low-wage economy who aren’t going to be lucky enough to have a union any time soon, who plays that role? That was the question: how do create a path for these workers to know their rights, enforce their rights, and be connected to organizational support.

We looked at a number of worker centers around the country that were doing inspiring work to try to help workers enforce their rights one on one, but they often struggled budgetarily or lacked sufficient staff capacity to do what we wanted to do, or they were often targeted to a very specific group of workers. We looked at the Brazilian Worker Center in Boston, the Korean Immigrant Workers Association in Los Angeles, the Coalition of Immokalee Workers in Florida, the Better Builders Program in Austin. All these groups are doing awesome work, but those models didn’t quite fit what we were trying to do. Here in Seattle we wanted to do something that was multi-lingual, multi-cultural, and nonspecific to any one industry. So Fair Work Center is inspired by the work of many others, but it is really the only thing like it around the country.

Why would SEIU 775, a labor union of long-term care providers, invest so much in this new type of worker center?

SEIU 775, as well as other SEIU locals and the international union, have been very committed over the last few years to worker struggles beyond just those of our membership and beyond our industry. SEIU 775 played a leading role in the SeaTac fight, not because there were nursing homes at the airport, but because we fundamentally felt that it was a transformative campaign.

When we formed Working Washington, which is another of our important community partners, that was really in part to address the widespread economic damage that the great recession did and that Wall Street, the big banks and indifferent politicians perpetrated on working America. Throughout our history – and we’re pretty young as unions go, we were founded in the early 2000s – we have always remembered that if other workers in other parts of the country hadn’t committed their dues dollars to help SEIU 775 get founded, we wouldn’t even be here. From early on, we’ve had a commitment to bringing worker power to not just the people that already have it, but to everyone who needs it. It’s really part of the DNA of this organization. This is what we do. We have four goals that guide us, two of which are health care industry specific, but two are much broader. One is to build powerful, sustainable and scalable worker organizations, and the other is to lead the fight for shared prosperity and against inequality.

If you could do one thing (wave a magic wand) to improve the welfare of working people in the United States, what would it be?

Here is the thing, it’s not just one thing that needs to be done! There are a whole host of things that need to be done. Everything from changing the way our financial systems work to changing the way our election system works. From changing the way we think about the social contract to changing the way we think about the employment contract.

I always say that power is the currency of change and that policy is merely frozen power. So if we want to see change in policy, we have to think about how to accumulate and exercise power. The corporate interest and big business interests have been excellent at that for a long time. Working peoples’ interest and poor peoples’ interests have often not been so great at thinking about the accumulation and exercise of power.

As I think about all the ways in which the world conspires to hurt the interests of workers, I think about the fact that the system has been rigged in so many ways against ordinary people expressing power. In response to your question, someone might say, “well if we just had a single payer health care system…” or “If we just had universal free child care…” or “Free higher education…,” Those are all awesome things, and I am for all of those things, but I’m not sure we can ever get there as long as workers don’t have organization. So if I had to pick one relatively narrow thing, I’d say we need new ways for workers to form powerful, scalable and sustainable worker organizations in the US.

If I were to think more broadly about a theme, I’d say we need a government that is on the workers side. And that plays out in trade agreements, in criminal justice, immigration rights, corporate governance and monetary policy, campaign finance reform and certainly in labor law reform.

The reality is that for 40 years, the relatively bloodless revolution that Wall Street and the big banks and big corporations fought against the rest of us, rewrote the rules about how power works in this country. So even if I could wave a magic wand, it will be a long hard struggle to get back a really inclusive and accessible American dream that we can all be a part of.

 

Read more from Fair Work News:

Interviews with Founding Donors

Fair Work Center is incredibly grateful to our Founding Donors: Breskin Johnson & Townsend, Terrell Marshall Law Group, Schroeter Goldmark & Bender, and Frank Freed Subit & Thomas. These organizations have all made deep, lasting investments in the success of Fair Work Center.

In this newsletter we bring you interviews with:

We ask all of these leading employment attorneys how they got into employment law and some of the challenges and solutions they see for workers today.

Founding Donor Interview: Breskin Johnson & Townsend

For this interview, we spoke with Dan Johnson from Breskin, Johnson & Townsend. Founding Donors have made deep, lasting investments in the success of Fair Work Center.

Why did you choose to practice employment law?

 Dan JohnsonDan Johnson: “I worked at the Employment Law Center in San Francisco in law school, and also volunteered at the workers’ rights legal clinic at my school in Berkeley California, where I went to law school. From there, I knew I wanted to do employment law, and I knew I wanted to work on the employee side. My values have always been to look out for the little guy.

What are some challenges you see for workers today?

DJ: “So often the employer has all the resources on their side. What we see happening more and more in cases we represent is employers using their resources to take unreasonable stands, dig in their heels and stretch things out as long as possible, trying to wear down the employee or employees making a claim. These cases impact employees’ entire livelihood – it’s about their jobs and how they support their families – but they get fought for a long, long time. And I think sometimes justice delayed is justice denied.”

What change would you like to see to improve the welfare of all working people?

DJ: So many things! This legal clinic is one. I think there are dozens of people walking around in every neighborhood in this city that every day have some sort of legal issue in their workplace. Most of them probably never get any legal support. So community clinics like this one are great opportunities for people to get their questions answered and hopefully to get some relief for wrongs they experienced. Another is the minimum wage. Thankfully we’ve raised it here in Seattle and now Washington, but we’ve got a long way to go in most places around the country.

Why does your firm support Fair Work Center?

DJ: “Since I moved back to Seattle after law school, I really wanted to see something like the Worker’s Rights Clinics in California started here. But I couldn’t do it on my own and was too busy trying to build my own firm. So, I am really excited it has finally happened here with the Fair Work Legal Clinic.

There are so many people walking around with questions about their work or problems in their workplace that could probably be resolved if the right connections were made. I think that’s what the Fair Work Legal Clinic is doing, connecting people with answers and solutions to the problems they are having at work. And the bigger impact the Legal Clinic can have is that employers may be more inclined to do the right thing knowing that their employees now know their rights and have access to free legal services.”

 

Read more from Fair Work News:

Founding Donor Interview: Terrell Marshall Law Group

For this interview, we talked with Toby Marshall from Terrell Marshall Law Group. Founding Donors have made deep, lasting investments in the success of Fair Work Center. 

Why did you choose to practice employment law?

Toby MarshallToby Marshall: “I grew up in a working-class family, and I know what it’s like to live paycheck to paycheck. I also know that employers hold a great deal of power over employees. These circumstances leave many workers vulnerable to wage and hour abuses. One of my first cases as a lawyer involved a large company that regularly required its employees to work several hours without pay each week. The employees tolerated this for years because they were afraid to lose their jobs, which would mean losing their ability to put food on the table each day and pay rent each month. I practice employment law to fight for those who find themselves in this situation. Nobody should have to work without pay for fear of being unable to provide for his or her family.”

What are some challenges you see for workers today?

TM: “Workers face a variety of challenges, but one that seems to be on the rise is mandatory arbitration. Increasingly, employers are requiring workers to sign agreements with arbitration clauses that bar class and collective actions. The obvious goal is to prevent workers from banding together, to bar them from the courthouse, and to keep complaints confidential and violations hidden. Some courts have found such agreements to be illegal, saying they violate the right of employees to engage in concerted activity. Other courts, however, have allowed these agreements to stand (and ultimately serve as a get-out-of-jail-free card for employers).”

What change would you like to see to improve the welfare of all working people?

TM: “Greater access to justice. Wage theft is a serious problem in this country, affecting workers in all industries. One large-scale study found that two-thirds of the employees who were surveyed experienced at least one wage-and-hour violation in the previous workweek. The average wage loss per worker was 15 percent. Class and collective actions are helpful, but more resources are needed to assist individual employees who are being cheated on pay or subjected to unlawful working conditions. We are fortunate to live in a state that has strong wage and hour laws, but those laws don’t enforce themselves. Workers need advocates, whether it’s individual attorneys, agencies like Washington’s Department of Labor and Industries or Seattle’s Office of Labor Standards, or legal aid organizations like the Fair Work Center.”

Why does your firm support Fair Work Center?

TM: “The Terrell Marshall Law Group wants to support access to justice and to us, that’s what the Fair Work Center is all about. Our class action practice helps large groups of employees, but we know that’s only the tip of the iceberg. There are many other workers out there who aren’t getting any help whatsoever. By educating workers about their rights and providing them with greater access to the courts, the Fair Work Center is making it more likely that employers will do the right thing and follow the law.”

Read more from Fair Work News: